• Go somewhere quiet, with good signal to make the call

• Think about what you want to gain from this conversation, can you put your dilemma into one or two sentences?

• Use a structred format to provide your information such as ISBAR

• Slowdown your information delivery

• Dont forget to reccomend what you think should happen, this is really helpful to the advisor.

• Offer to repeat anything and be patient whilst the advisor clarrifies their understanding.

• Remember the primacy of clinical responsibility remains with you.

Remember, clinicians are responsible for their own practice. These podcasts are produced for informative purposes and should not be considered solely sufficient to adjust practice. We provide lots of learning resources, so don’t just take our word for it…navigate to these and reflect on this topic further. See "The Legal Bit" for more info.

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